We hope that you are happy with your Hidden Hives product however, as everything is handmade in small batches – items can vary and differ slightly in size and appearance to the images shown in our listings.
However if you are unhappy in any way, we accept online returns within 30 days of purchase. Returned items are eligible for a full refund, exchange, or store credit. Items must be received undamaged, in unused condition, and in their original packaging.
To make a return, please find your order number and email us your return details to Karen@thehiddenhives.co.uk you can find your order number in your original confirmation email. After receipt of your item, we process returns within 7 working days. Funds received will be sent to your original method of payment.
